Service Level Agreements

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Service, Remote Monitoring and SLAs

After successful deployment of your telephony solution, our Service Level Agreements help to ensure smooth operation. Through remote monitoring tools we can detect problems early, before they impair your telephony! Updates will be

Once your telephony solution has been successfully deployed, our Service Level Agreements help to ensure smooth operation. Remote monitoring tools allow us to detect problems before your telephony is affected! Your system is kept up to date with the latest security updates. With up to 24/7 support, a guaranteed response time and ITIL® defined support procedures, with IANT you’re in good hands.

  • Full Service

Profit from our »all-included service package«: we take responsibility of your system’s daily operation as a »Managed Service«, whether for local, on-premise installations or in the cloud.

  • Service On Demand

You retain responsibility of your system’s operation. We’ll assist you should you need support.

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