ICT Engineering
With the term ICT (Information and Communication Technology) engineering, we understand customer specific development. This development can include many components, for example:
- Customer specific development of a VoIP softphone (i.e. VoIP Dispatcher)
- Development of VoIP User Clients for integration with ERP/CRM systems
- Workflow integration (CTI – Computer Telephony Integration)
- 3pcc (3rd Party Call Control) applications like the IANT Team Monitor
- Implementation of specific protocols, such as MLPP (Mulitlevel Precedence and Preemption) or UUS1 (User-to-User Signaling)
- Customer specific gateway solutions (i.e. for ISDN, GSM and LTE gateways)