ICT Engineering

With the term ICT (Information and Communication Technology) engineering, we understand customer specific development. This development can include many components, for example:

• Customer specific development of a VoIP softphone (i.e. VoIP Dispatcher)
• Development of VoIP User Clients for integration with ERP/CRM systems
• Workflow integration (CTI – Computer Telephony Integration)
• 3pcc  (3rd Party Call Control) applications like the IANT Team Monitor
• Implementation of specific protocols, such as MLPP (Mulitlevel Precedence and Preemption) or UUS1 (User-to-User Signaling)
• Customer specific gateway solutions (i.e. for ISDN, GSM and LTE gateways)